Privacy Policy

At Mega Play Zone (https://megaplayzone.uk/), we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Full name, username, or similar identifiers.

  • Contact Details: Email address, phone number, billing address, shipping address.

  • Payment Details: Partial payment information (processed securely by third-party payment providers; we do not store full payment details).

  • Account Information: Login credentials, order history, preferences.

  • Technical Data: IP address, browser type, operating system, referring URLs, and device identifiers.

  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Manage your customer account and provide customer support.

  • Communicate with you about orders, promotions, and updates.

  • Improve our website, services, and user experience.

  • Comply with legal obligations and prevent fraud or misuse.

3. Sharing of Information

We only share your personal data with:

  • Payment processors (for secure transactions).

  • Delivery and logistics partners (to fulfill orders).

  • Service providers assisting with website hosting, IT, marketing, and analytics.

  • Legal authorities, if required by law.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality.

  • Analyze traffic and user behavior.

  • Provide personalized experiences and advertisements.

You may control or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights (UK & EU Residents)

Under the UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Object to or restrict data processing in certain cases.

  • Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us at support@megaplayzone.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Mega Play Zone
Email: support@megaplayzone.uk
Phone: +44 20 7946 0953